At MullaBoyzUK, we are delighted to share our products with customers worldwide. Please review our international shipping policy below before placing your order.
1. Processing Time
All orders are processed as soon as the payment is completed
During peak seasons (Valentine’s Day, Mother’s Day, Christmas, Public Holidays etc.), processing times may take slightly longer.
2. Shipping Methods & Delivery Times
We partner with trusted international couriers (DHL, FedEx, UPS, etc.) to ensure safe and timely delivery.
Standard international delivery: 10-15 business days (depending on destination).
Express international delivery: 4–8 business days (available in selected countries at an additional cost).
Note: Delivery times may vary due to customs clearance, local courier delays, or unforeseen circumstances.
3. Shipping Costs
International shipping costs are calculated at checkout based on the weight, size, and destination of the order.
Customers are responsible for any customs duties, taxes, or import fees charged by their country.
4. Customs & Restrictions
It is the responsibility of the customer to ensure that any of our products for import into their country.
MullaBoyzUK is not liable for delays or confiscations caused by customs regulations.
5. Packaging & Handling
All products are carefully packaged to maintain freshness and presentation during transit.
6. Tracking Your Order
Once shipped, customers will receive a tracking number via email or SMS.
You can track your order through our courier partner’s website until delivery.
7. Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.
If your package is lost in transit, we will work with our courier partners to resolve the issue.
8. Returns & Refunds
Take a look at our refunds policy REFUND POLICY
9. Contact Us
For questions regarding international shipping, please contact:
📧 Email: [email protected]
✨ Thank you for choosing MullaBoyzUK